| Help |
| Find Help topics through links below, or scroll down for full list. |
|
1. License and Download Rights Managed & Royalty Free images
2. Downloading Preview Files |
| a. Bulk Downloading Previews from search results page |
| 3. Lightbox |
| a. Lightbox Sharing |
| b. Resizing Your Lightbox |
| 4. EditBox |
| a. Editbox Intro |
| b. Resizing Editbox Thumbnails |
| c. Repositioning Editbox Thumbnails |
| 5. Rollover Previews on Search Page (and other Display Options) |
| 6. Searching |
| 7. Download Manager |
| 8. Download Troubleshooting |
| Please use the Back Button on your browser to return to the site. |
Rights Managed Images (RM):
1. Rights Managed (RM) images must be licensed by contacting us by phone 800-289-7468, 212-481-1190 or email sales@peterarnold.com
2. Upon completion of an agreement to license rights-managed images we will provide you with access to the high resolution file for the image(s) being licensed.
3. We will issue our invoice which provides all of our Rights Managed License Terms. The license for the use of the image(s) will go into effect upon receipt of payment of our invoice
4. Ongoing clients can request ongoing high resolution downloading approval which will enable you to search and download high resolution files without having to contact us each time you wish to do so. Contact sales@peterarnold.com or call us at 212-481-1190 to inquire about this option. All high resolution downloads will be subject to our Rights Managed License Terms. (link to Rights Managed License terms)
Royalty Free Images (RF):
1. Rights: All Royalty Free sales are subject to our Royalty Free Licensing terms
2. All RF sales are final upon completion of your download of the digital file.
3. Transactions are completed via credit card.
4. Buy-on-Account privileges are reserved for accounts that we maintain a "Preferred Vendor" relationship with.
5. General
- Login or
register to access our Lightbox or Download Manager Options.
- For credit card purchases of RF images - you must first select and purchase
all RF images before they can be downloaded
- All downloads are completed through Download Manager.
- Images appear in the Download Manager in the order in which they were moved
there.
- Group selection/deletion options are available in Download Manager
- Once you have obtained high resolution download rights for selected RM images
and have either purchased or are granted Buy-On-Account privileges for selected
RF images, the Download Manager will permit bulk zip downloads of all selected
files.
6. Download Process
- Add images
into your Lightbox or directly to Download Manager
- Select the desired RF images in the Download Manager. You can either select
images individually or select all of the images of one type by using the "Check/Uncheck
all RF Images" link
- Click the License link
- Select the size you wish to purchase
- Review and approve our license terms and enter a tick mark in the box provided
indicating approval of our terms
- Click the Purchase button.
- If you have Buy-on-Account status you will now be able to begin the download
process.
- If you are purchasing via credit card you will be brought to PayPal where
you will have an option to proceed by entering your PayPal login information,
registering for PayPal or providing your credit card information.
- Upon completion of purchase you are brought back to the Download Manager
for image download.
1. Select image and add to Download Manager

2. Select a file size then review and approve our license terms and enter a tick mark in the box provided - then click "Purchase"

3. Proceed by entering your PayPal login information, registering for PayPal or providing your credit card information.

4. If you have Buy-on-Account status you will taken right back to the Download Manager to begin the download process.

5. After you have licensed the image either through Paypal or your Buy-on-Account there will be Download links available as well a a tick box to use our zip download feature

7. Frequently Asked Questions (FAQ's):
- What is PayPal?
Paypal is a service that allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information
- Why can't I download RM & RF images simultaneously once they are placed in your Download Manager?
As we service both editorial and commercial markets, our rights managed images must be licensed via Buy-on-Account. Accordingly, you will have to purchase any selected RF images prior to downloading a combination of RF and RM images
- Why aren't the images I added to your Download Manager sorted by license type?
Sorting the images by license type will slow down the web sites ability to quickly place each image in our Download Manager.
- How can I obtain Buy-on-Account privileges for RF?
To get apply for Buy On Account Status for RF images contact call us at 800-289-7468, 212-481-1190 or email us sales@peterarnold.com
- How can I obtain high resolution download status for Rights Managed images?
To apply for access to our High Resolution digital files contact sales@peterarnold.com
Download as many previews as you need. Simply check-mark each thumbnail, then click one of the Batch Download buttons (at the top or bottom of the page). It's that easy. You will either get watermarked or unwatermarked files, depending on your authorization level.
The screenshot below shows the top Batch Download button, with two thumbnails marked for zip download. Login is required for this function.

Your Editbox is a full-page workplace designed to let you customize your selection by reordering and moving your Lightbox thumbnails. Clicking on the Maximize icon on your Lightbox bar opens the Editbox. Use the slider bar to enlarge the thumbs for closer inspection. Drag-and-drop your selects into the order on your spec sheet, or any order you prefer. When you return to your Lightbox the thumbnails will keep the order made in your Editbox- even when emailed.

Use the slider at the upper right corner of the Editbox to adjust thumbnail size.
The screenshots below show the Editbox Thumbnails at smallest and medium-large sizes.
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Use the slider at the upper right corner of the Lightbox to adjust thumbnail size. Drag-and-Drop a Thumbnail by clicking on its caption, then moving it into position, and releasing.
The screenshots below show the left side of the Lightbox with an enlarged thumbnail being moved. The slider button is at 3/4, indicating degree of enlargment of these thumbs.
Resize your Lightbox
Drag-and-Drop the bar to change the Lightbox size. The screenshot below shows the Lightbox opened to near full-page size, displaying 2 rows of thumbnails inside.

Lightbox Sharing

Rollover Previews (and other Display Options)
Turning on (or off) the Rollover Preview images on the search page is done through the Display Options, accessed through its link near the top of the page.
Also adjustable from this page are:

You can search for pictures by entering one or several words. To get good results we recommend using shorter words and avoid using plurals.
You can use the following characters as helpers:
| space or plus sign | and linkage |
| minus sign | not linkage |
| asterisk | expanding to every character (unsharp) |
| semicolon | word limiter (sharp) |
Several words used without
these tool-characters will be searched for inclusively (an AND-search).
There is no difference between upper- and lower-case letters.
Examples
| space
or plus sign |
The words sun and sea will be searched for and all pictures will be shown which contain both words. |
| minus
sign |
All pictures will be found which contain the word "sun" without the word "sea". |
| asterisk
|
All pictures will be found with words which include the word "moon", eg. "honeymoon". |
| semicolon
|
A sharp search for the word "water", ie. "waterfall" will not be found. |
All downloading and usage of imagery is subject to acceptance of our Terms and Conditions.
In the Download Manager, you can get hi-res and layout files either individually, or in groups via our Zip Download feature. Access the Download Manager through the link at the top of every page, or from the menu selection inside the Lightbox.
Downloading
Download single files by clicking on the desired resolution in the center of the box.
Download multiple files in the same action by marking the desired resolutions in the "Zip Download" check-box column on the right. After marking the files, click on "Zip Download." You'll be taken to the Download page, with the download link.
Usage Notes
Please consider adding a note on the intended usage in the text box. Click "Add Note" to enter the note into our system. If all downloads are to be used in the same project, clicking the lower button will add the text to all photos in the queue. This note will be sent in an email to Peter Arnold.com when you download the file.
My Download History (see Screenshot below)
See a record of all your downloads by clicking on "My Download History" on the upper right of the Download Manager.
Your Download Archive is in the same format as the Download Manager page. Currently the dowloaded files are displayed with the date the file was added to the Download Manager shown above the thumbnail image. Soon this date will be the date downloaded, and you will be able to sort the download records into ascending or descending order of download date.
Please use the back button on your browser to return to Download Manager.
If nothing happens after
you have clicked on the download link, please use the following method:
With the cursor on the download-link, a long mouse-click for a "Mac" - or a
right-click on a"PC" - will open a dialogue window. Choose "save as" or "save
link as" then start the download.
Some operating systems and/or browsers will change the names of the pictures,
deleting the ending ".jpg", or transforming it into ".html". If this happens,
you will have to rename the picture after the download, for example: change
"980203LR01.html" into "980203LR01.jpg".
****If you are still having trouble after trying the above procedure***
Please refresh your browser from it's toolbar, or:
Mac- Command + R
PC- Control + R
PC- Internet Explorer: right click inside window and click "Refresh"
PC- Mozilla Firefox: right click inside window and click "Reload"
Please call us if you experience difficulty downloading after trying all the above.
212-481-1190 Monday-Friday 9-5 EST
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Peter Arnold, Inc.respects your privacy while using our web site. Your privacy is important to us and we want you to feel comfortable visiting this site. You will be asked to give us personal information when you register. It is your option to provide the information requested. If you give us personal information, that information will be maintained in accordance with the laws of the United States. We will not make your name or contact information available to anyone.